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Panel de control Western Digital SSD. Software Acronis True Image WD Edition. WD SmartWare. WD Sync para Windows. Software para Mac Actualizador de firmware WD Universal para Mac. Install WD Discovery for Mac. WD Drive Utilities para Mac. WD Security para Mac. WD Sync para Mac. Firmware del producto.
- Hello, Am i right in saying that there is no Smartware software for a Mac using My Cloud? I can't find any - all there seems to be is Smartware for My Cloud using a PC. I know there is Smartware for Mac for non cloud WD.
- The VCD contains the WD SmartWare installation software, the encryption and password protection application, User Manuals, and other resource files. The VCD looks like an actual CD volume and appears on the screen each time you connect your WD drive to the computer.
Frequently Asked Questions
Wd Smartware App For Mac
Answer ID 26161 | Last Updated 02/27/2019
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Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content.
Important:
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Use one of the options listed below to map a network share using the device name or IP address.
Windows 10 Security and Access Changes | Click here for Instructions |
Map Drive by Device Name in Windows | Click here for Instructions |
Map Drive with WD Access | Click here for Instructions |
Map Drive by IP Address in Windows | Click here for Instructions |
Network Share Access and Error Messages | Click here for Instructions |
Map Drive by Device Name
Follow the steps below to map a network drive using a Windows 10 computer.
- Obtain the name of the My Cloud or WD network device.
- If the device name was changed, please use the new device name instead of the 'Default Network Path' listed in the table below.
EXAMPLE: JohnCloud or JanePassport - If the My Cloud device name has not changed, use the 'Default Network Path' in the table below for the WD device on your network.
Product Name Default Network Path My Cloud Home MYCLOUD-last 6 digits of the serial number
Example: MYCLOUD-123456My Cloud Home Duo MYCLOUD-last 6 digits of the serial number
Example: MYCLOUD-123456My Cloud WDMYCLOUD My Cloud Mirror WDMYCLOUDMIRROR My Cloud Mirror Gen2 WDMYCLOUDMIRROR My Cloud EX2 WDMYCLOUDEX2 My Cloud EX2 Ultra MYCLOUDEX2ULTRA My Cloud EX4 WDMYCLOUDEX4 My Cloud EX2100 WDMYCLOUDEX2100 My Cloud EX4100 WDMYCLOUDEX4100 My Cloud DL2100 WDMYCLOUDDL2100 My Cloud DL4100 WDMYCLOUDDL4100 My Cloud PR2100 MYCLOUDPR2100 My Cloud PR4100 MYCLOUDPR4100 My Passport Wireless MYPASSPORT
* Please refer to Answer ID 26444: My Passport Wireless Samba SMBv2 Connection MessageMy Passport Wireless Pro MYPASSPORT
* Please refer to Answer ID 26444: My Passport Wireless Samba SMBv2 Connection MessageMy Passport Wireless SSD MYPASSPORT
* Please refer to Answer ID 26444: My Passport Wireless Samba SMBv2 Connection MessageMy Book Live MYBOOKLIVE My Book Live Duo MYBOOKLIVEDUO - If the device name was changed, please use the new device name instead of the 'Default Network Path' listed in the table below.
- Type File Explorer in the Windows search box.
Click the File Explorer Desktop App to open Windows File Explorer. - Click Network
- There should be no network shares under Computer or Network because 'Network Browse' is disabled by defaut in Windows 10 version 1709 and higher.
- There should be My Cloud or My Passport Wireless devices seen under Storage.
Important: My Cloud Home does not include a Windows SES Driver and will not appear under Storage
For more assistance with My Cloud Home, please refer to Answer ID 20412 My Cloud Home Not Detected or Not Found by Windows or macOS Computer - Enter the Default Network Path of the WD Device into the File Explorer address bar.
As listed in the table in step 1, include the before the Default Network Path.
Press the Enter key. - Enter a user name and password and press the OK button.
- My Cloud: Use the admin username or any user on the My Cloud with read/write access to a password protected Private Share.
- My Passport Wireless: Use any user name or password combination.
- The network shares should be visible in File Explorer under Network.
- Select a password protected Private share to map.
Right Click and select Map Network Drive. - Review the settings and verify the options before mapping the drive.
Click Finish to map the drive. - Expand This PC and verify the network drive has been mapped by the device name.
Important: Windows 10 does not allow access to non-password protected network shares (Public Shares) without a samba (SMB) password. |
SMB 1.0/CIFS File Sharing Support
SMB 1.0/CIFS File Sharing Support has been disabled on Windows 10 Windows 10 Fall Creators Update version 1709 and higher.
Free screen recorder for mac. The Computer Browser service relies on the SMB 1.0 protocol to populate the Windows Explorer Network node (also known as 'Network Neighborhood'). This legacy protocol is long deprecated, doesn't route, and has limited security. Because the service cannot function without SMB 1.0, it is removed when SMB 1.0 is disabled.For more Information, please refer to Microsoft ArticleSMBv1 is not installed by default in Windows 10 Fall Creators Update and Windows Server, version 1709
SMB2 and Guest Access
Guest access in SMB2 has been disabled by default in Windows 10 Fall Creators Update version 1709 and higher.
Powerbi for mac.
Powerbi for mac.
Guest logons do not support standard security features such as signing, encryption and are vulnerable to man-in-the-middle attacks that can expose sensitive data on the network. Windows 10 disables 'insecure' (nonsecure) guest logons by default. Enabling insecure guest logons is not recommended.For more information, please refer to Microsoft Article 4046019 Guest access in SMB2 disabled by default in Windows 10 Fall Creators Update version 1709
Map Drive with WD Access
WD Access is a utility that will discover all My Cloud devices on the network for easy access, while providing tools for uploading files, accessing the My Cloud dashboard, and other shortcut features.
Important:WD Access is not supported and cannot be used with a My Cloud Home or My Cloud Home Duo. |
- Download and Install WD Access
For assistance, please refer to Answer ID 14923: How to install WD Access - Open WD Access
- Open the System Tray on the bottom-right corner of the Desktop
- Right Click on top of the Dark Blue and White WD icon
- Select WD Access
- Select a My Cloud
There may be more than one in the list - Right Click on Map to view the available Shares on the My Cloud
- Select a password protected Private share to map
- Enter a user name and password and press the OK button.
- My Cloud: Use the admin username or any user on the My Cloud with read/write access to a password protected Private Share.
- My Passport Wireless: Use any user name or password combination.
- My Cloud Home: Not supported by WD Access
- Review the settings and verify the options before mapping the drive.
Click Finish to map the drive. - Expand This PC and verify the network drive has been mapped by the IP address.
Important: Windows 10 does not allow access to non-password protected network shares (Public Shares) without a samba (SMB) password. |
Map Drive by IP Address
Follow the steps below to map a network drive using a Windows 10 computer.
Important: WD network drives are configured for DHCP by default. Configuring the network storage device with a Static IP address or configuring the router with DHCP Reservation will prevent the IP Address from changing and affecting the mounted drive. If the device is placed on a different network, the router or ISP changes, please refer to Answer ID 17779: My Cloud not accessible - Change Router, ISP or Network |
Wd Smartware
- Configure the My Cloud or WD Device with a static IP address
For My Cloud instructions, please refer to Answer ID 11384: How to configure a My Cloud device with a static IP
For My Cloud Home instructions, please refer to Answer ID 20555: My Cloud Home Static IP Address Configuration - Obtain the IP Address of the My Cloud or WD network device.
For instructions, please refer to Answer ID 20773: How To Obtain The IP Address of a WD Networked Device - Type File Explorer in the Windows search box.
Click the File Explorer Desktop App to open Windows File Explorer. - Click Network
- There should be no network shares under Computer or Network because 'Network Browse' is disabled by defaut in Windows 10 version 1709 and higher.
- There should be My Cloud or My Passport WirelessM devices seen under Storage.
Important: My Cloud Home does not include a Windows SES Driver and will not appear under Storage
For more assistance with My Cloud Home, please refer to Answer ID 20412 My Cloud Home Not Detected or Not Found by Windows or macOS Computer - Enter the IP Address of the WD Device into the File Explorer address bar.
Use the following formwat IP_ADDRESS.
Press the Enter key. - Enter a user name and password and press the OK button.
- My Cloud: Use the admin username or any user on the My Cloud with read/write access to a password protected Private Share.
- My Passport Wireless: Use any user name or password combination.
- The network shares should be visible in File Explorer under Network.
- Select a password protected Private share to map.
Right Click and select Map Network Drive. - Review the settings and verify the options before mapping the drive.
Click Finish to map the drive. - Expand This PC and verify the network drive has been mapped by the IP address.
EXAMPLE: 192.168.0.36
Important: Windows 10 does not allow access to non-password protected network shares (Public Shares) without a samba (SMB) password. |
Network Share Access and Error Messages
Please refer to the following articles to address network drive or share access issues.
My Cloud Home | My Cloud | My Cloud EX2100 |
My Cloud Home Duo | My Cloud Mirror | My Cloud EX4100 |
My Passport Wireless | My Cloud Mirror (Gen 2) | My Cloud DL2100 |
My Passport Wireless Pro | My Cloud EX2 | My Cloud DL2100 |
My Passport Wireless SSD | My Cloud EX2 Ultra | My Cloud PR2100 |
My Cloud EX4 | My Cloud PR4100 |
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